{"id":11,"date":"2025-07-23T09:31:40","date_gmt":"2025-07-23T09:31:40","guid":{"rendered":"https:\/\/supcentrum.com\/?page_id=11"},"modified":"2025-10-27T08:20:29","modified_gmt":"2025-10-27T08:20:29","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/supcentrum.com\/en\/return-refund\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">At SUP Centrum, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, please review our Return and Refund Policy below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kiemelten fontos, hogy a csomag \u00e1tv\u00e9tel\u00e9t k\u00f6vet\u0151en, a felbont\u00e1sr\u00f3l k\u00e9sz\u00edts egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti csomagol\u00e1s\u00e1val! Ez a term\u00e9kkel kapcsolatos jelz\u00e9sek, reklam\u00e1ci\u00f3k eset\u00e9n elengedhetetlen a visszak\u00fcld\u00e9si, visszat\u00e9r\u00edt\u00e9si, p\u00f3tl\u00e1si folyamat v\u00e9ghezvitel\u00e9hez, az ezekre val\u00f3 jogosults\u00e1g meg\u00e1llap\u00edt\u00e1s\u00e1hoz. Kicsomagol\u00f3 vide\u00f3 hi\u00e1ny\u00e1ban nem \u00e1ll m\u00f3dunkban p\u00f3tl\u00e1si, illetve visszat\u00e9r\u00edt\u00e9si jogosults\u00e1got m\u00e9rlegelni, illetve meg\u00e1llap\u00edtani. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Eligibility for Returns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We accept returns under the following conditions:<\/li>\n\n\n\n<li>Returns must be initiated within\u00a014 days\u00a0of receiving your order.<\/li>\n\n\n\n<li>Proof of purchase (e.g., order confirmation or receipt) is required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note:\u00a0Due to hygiene and safety regulations, used or opened products cannot be returned unless they are defective.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Non-Returnable Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened or used boards and accessories.<\/li>\n\n\n\n<li>Clearance or sale items.<\/li>\n\n\n\n<li>Gift cards or promotional products.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular-priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">How to Initiate a Return<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us at <a>contact@supcentrum.com<\/a> with your order number and reason for return.<br>Do not forget to attach the receipt to the e-mail.<\/li>\n\n\n\n<li>In the case of a defective or damaged product(s), please also attach a clear photo of the product(s).<\/li>\n\n\n\n<li>Our team will review your request and provide a return authorization if eligible.<\/li>\n\n\n\n<li>Ship the item(s) back to us at the provided address. Customers are responsible for return shipping costs unless the product is defective or damaged.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Refund Process<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved, your refund will be processed within\u00a07-10 business days.<\/li>\n\n\n\n<li>Shipping fees are non-refundable unless the return is due to a defective or damaged product.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Damaged or Defective Products<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or defective product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us within\u00a048 hours\u00a0of receiving your order by emailing <a>contact@supcentrum.com<\/a> as soon as possible<\/li>\n\n\n\n<li>Include photos of the damage or defect along with your order details.<\/li>\n\n\n\n<li>We will arrange a replacement or refund at no additional cost to you.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Hi\u00e1nyos term\u00e9kek<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Amennyiben hi\u00e1nyos term\u00e9ket kapt\u00e1l:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us within\u00a048 hours\u00a0of receiving your order by emailing <a>contact@supcentrum.com<\/a> as soon as possible<\/li>\n\n\n\n<li>K\u00fcldj egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti, bontatlan csomagol\u00e1s\u00e1val.<\/li>\n\n\n\n<li>A hi\u00e1nyz\u00f3 kieg\u00e9sz\u00edt\u0151 p\u00f3tl\u00e1s\u00e1t biztos\u00edtjuk t\u00e9r\u00edt\u00e9smentesen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Exchanges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We offer exchanges for defective or damaged items only.<br>To request an exchange, please contact us at <strong><a>contact@supcentrum.com<\/a><\/strong> with your order details and issue description.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Cancellations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can be canceled before they are shipped. If you wish to cancel your order, contact us at <a>contact@supcentrum.com<\/a> as soon as possible<br>Once the order has been shipped, cancellations are no longer possible, and you will need to follow the return process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions or concerns about our Return and Refund Policy, please reach out to us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a>contact@supcentrum.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>A SUP Centrum c\u00e9lja, hogy minden v\u00e1s\u00e1rl\u00e1soddal maxim\u00e1lisan el\u00e9gedett legy\u00e9l. Amennyiben m\u00e9gsem vagy teljesen el\u00e9gedett a rendel\u00e9seddel, k\u00e9rj\u00fck, olvasd el az al\u00e1bbi Visszak\u00fcld\u00e9si \u00e9s Visszat\u00e9r\u00edt\u00e9si Szab\u00e1lyzatot. Kiemelten fontos, hogy a csomag \u00e1tv\u00e9tel\u00e9t k\u00f6vet\u0151en, a felbont\u00e1sr\u00f3l k\u00e9sz\u00edts egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti csomagol\u00e1s\u00e1val! Ez a term\u00e9kkel kapcsolatos jelz\u00e9sek, reklam\u00e1ci\u00f3k eset\u00e9n elengedhetetlen a visszak\u00fcld\u00e9si, visszat\u00e9r\u00edt\u00e9si, p\u00f3tl\u00e1si &#8230; <a title=\"Return and Refund Policy\" class=\"read-more\" href=\"https:\/\/supcentrum.com\/en\/return-refund\/\" aria-label=\"Read more about Term\u00e9k-visszak\u00fcld\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1414,"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/1414"}],"wp:attachment":[{"href":"https:\/\/supcentrum.com\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}