{"id":11,"date":"2025-07-23T09:31:40","date_gmt":"2025-07-23T09:31:40","guid":{"rendered":"https:\/\/supcentrum.com\/?page_id=11"},"modified":"2025-10-27T08:20:29","modified_gmt":"2025-10-27T08:20:29","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/supcentrum.com\/ro\/return-refund\/","title":{"rendered":"Politica de returnare \u0219i rambursare"},"content":{"rendered":"<p class=\"wp-block-paragraph\">La SUP Centrum, ne str\u0103duim s\u0103 v\u0103 asigur\u0103m satisfac\u021bia cu fiecare achizi\u021bie. Dac\u0103 nu sunte\u021bi pe deplin mul\u021bumit de comand\u0103, v\u0103 rug\u0103m s\u0103 consulta\u021bi politica noastr\u0103 de retur \u0219i rambursare de mai jos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kiemelten fontos, hogy a csomag \u00e1tv\u00e9tel\u00e9t k\u00f6vet\u0151en, a felbont\u00e1sr\u00f3l k\u00e9sz\u00edts egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti csomagol\u00e1s\u00e1val! Ez a term\u00e9kkel kapcsolatos jelz\u00e9sek, reklam\u00e1ci\u00f3k eset\u00e9n elengedhetetlen a visszak\u00fcld\u00e9si, visszat\u00e9r\u00edt\u00e9si, p\u00f3tl\u00e1si folyamat v\u00e9ghezvitel\u00e9hez, az ezekre val\u00f3 jogosults\u00e1g meg\u00e1llap\u00edt\u00e1s\u00e1hoz. Kicsomagol\u00f3 vide\u00f3 hi\u00e1ny\u00e1ban nem \u00e1ll m\u00f3dunkban p\u00f3tl\u00e1si, illetve visszat\u00e9r\u00edt\u00e9si jogosults\u00e1got m\u00e9rlegelni, illetve meg\u00e1llap\u00edtani. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Eligibilitate pentru retur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Accept\u0103m retururi \u00een urm\u0103toarele condi\u021bii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produsul trebuie s\u0103 fie neutilizat, nedeschis \u0219i \u00een ambalajul original.<\/li>\n\n\n\n<li>Returul trebuie ini\u021biat \u00een termen de 14 zile de la primirea comenzii.<\/li>\n\n\n\n<li>Este necesar un dovada a achizi\u021biei (de exemplu, confirmarea comenzii sau chitan\u021ba).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Not\u0103: Din motive de igien\u0103 \u0219i siguran\u021b\u0103, produsele utilizate sau deschise nu pot fi returnate dec\u00e2t dac\u0103 sunt defecte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Produse care nu pot fi returnate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Urm\u0103toarele produse nu sunt eligibile pentru returnare:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pl\u0103ci \u0219i accesorii deschise sau folosite.<\/li>\n\n\n\n<li>Produse aflate la reducere sau lichidare de stoc.<\/li>\n\n\n\n<li>Carduri cadou sau produse promo\u021bionale.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Produse la reducere<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Doar produsele cu pre\u021b \u00eentreg pot fi rambursate. Produsele aflate la reducere nu pot fi rambursate.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Cum s\u0103 ini\u021biezi o returnare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a solicita o returnare:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contacteaz\u0103-ne la <a>contact@supcentrum.com<\/a> cu num\u0103rul comenzii \u0219i motivul return\u0103rii.<br>Nu uita s\u0103 ata\u0219ezi chitan\u021ba \u00een e-mail.<\/li>\n\n\n\n<li>\u00cen cazul unui produs defect sau deteriorat, ata\u0219eaz\u0103 \u0219i o fotografie clar\u0103 a produsului.<\/li>\n\n\n\n<li>Echipa noastr\u0103 va analiza solicitarea ta \u0219i, dac\u0103 este eligibil\u0103, \u00ee\u021bi va furniza o autoriza\u021bie de returnare.<\/li>\n\n\n\n<li>Expediaz\u0103 produsul\/produsele la adresa indicat\u0103. Clien\u021bii sunt responsabili pentru costurile de returnare, cu excep\u021bia cazurilor \u00een care produsul este defect sau deteriorat.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Procesul de rambursare<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dup\u0103 ce primim \u0219i inspect\u0103m produsul returnat, \u00ee\u021bi vom comunica aprobarea sau respingerea ramburs\u0103rii.<\/li>\n\n\n\n<li>Dac\u0103 este aprobat\u0103, rambursarea va fi procesat\u0103 \u00een 7\u201310 zile lucr\u0103toare.<\/li>\n\n\n\n<li>Costurile de livrare nu sunt rambursabile, cu excep\u021bia cazurilor \u00een care produsul este defect sau deteriorat.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Produse defecte sau deteriorate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 prime\u0219ti un produs deteriorat sau defect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anun\u021b\u0103-ne \u00een termen de 48 de ore de la primirea comenzii, trimi\u021b\u00e2nd un e-mail la <a>contact@supcentrum.com<\/a> .<\/li>\n\n\n\n<li>Ata\u0219eaz\u0103 fotografii cu defectul sau dauna \u00eempreun\u0103 cu detaliile comenzii.<\/li>\n\n\n\n<li>Vom organiza un \u00eenlocuitor sau o rambursare f\u0103r\u0103 costuri suplimentare pentru tine.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Hi\u00e1nyos term\u00e9kek<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Amennyiben hi\u00e1nyos term\u00e9ket kapt\u00e1l:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anun\u021b\u0103-ne \u00een termen de 48 de ore de la primirea comenzii, trimi\u021b\u00e2nd un e-mail la <a>contact@supcentrum.com<\/a> .<\/li>\n\n\n\n<li>K\u00fcldj egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti, bontatlan csomagol\u00e1s\u00e1val.<\/li>\n\n\n\n<li>A hi\u00e1nyz\u00f3 kieg\u00e9sz\u00edt\u0151 p\u00f3tl\u00e1s\u00e1t biztos\u00edtjuk t\u00e9r\u00edt\u00e9smentesen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Schimburi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Oferim schimburi doar pentru produse defecte sau deteriorate.<br>Pentru a solicita un schimb, contacteaz\u0103-ne la <strong><a>contact@supcentrum.com<\/a><\/strong> cu detaliile comenzii \u0219i descrierea problemei.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Anul\u0103ri<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Comenzile pot fi anulate \u00eenainte de a fi expediate. Dac\u0103 dore\u0219ti s\u0103 anulezi o comand\u0103, contacteaz\u0103-ne c\u00e2t mai cur\u00e2nd posibil la <a>contact@supcentrum.com<\/a> .<br>Dup\u0103 ce comanda a fost expediat\u0103, anularea nu mai este posibil\u0103 \u0219i va trebui s\u0103 urmezi procesul de returnare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru orice \u00eentreb\u0103ri sau nel\u0103muriri legate de politica noastr\u0103 de returnare \u0219i rambursare, te rug\u0103m s\u0103 ne contactezi la:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a>contact@supcentrum.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>A SUP Centrum c\u00e9lja, hogy minden v\u00e1s\u00e1rl\u00e1soddal maxim\u00e1lisan el\u00e9gedett legy\u00e9l. Amennyiben m\u00e9gsem vagy teljesen el\u00e9gedett a rendel\u00e9seddel, k\u00e9rj\u00fck, olvasd el az al\u00e1bbi Visszak\u00fcld\u00e9si \u00e9s Visszat\u00e9r\u00edt\u00e9si Szab\u00e1lyzatot. Kiemelten fontos, hogy a csomag \u00e1tv\u00e9tel\u00e9t k\u00f6vet\u0151en, a felbont\u00e1sr\u00f3l k\u00e9sz\u00edts egy kicsomagol\u00f3 vide\u00f3t, a term\u00e9k eredeti csomagol\u00e1s\u00e1val! Ez a term\u00e9kkel kapcsolatos jelz\u00e9sek, reklam\u00e1ci\u00f3k eset\u00e9n elengedhetetlen a visszak\u00fcld\u00e9si, visszat\u00e9r\u00edt\u00e9si, p\u00f3tl\u00e1si &#8230; <a title=\"Politica de returnare \u0219i rambursare\" class=\"read-more\" href=\"https:\/\/supcentrum.com\/ro\/return-refund\/\" aria-label=\"Cite\u0219te mai multe despre Term\u00e9k-visszak\u00fcld\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat\">Cite\u0219te mai mult<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1414,"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/pages\/11\/revisions\/1414"}],"wp:attachment":[{"href":"https:\/\/supcentrum.com\/ro\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}